{"id":60,"date":"2026-06-25T10:56:43","date_gmt":"2026-06-25T08:56:43","guid":{"rendered":"https:\/\/www.denver.sm\/faq\/"},"modified":"2026-07-16T10:28:07","modified_gmt":"2026-07-16T08:28:07","slug":"faq","status":"publish","type":"page","link":"https:\/\/www.denver.sm\/en\/faq\/","title":{"rendered":"FAQ"},"content":{"rendered":"\n\n\n\n
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FAQ<\/p>\n\n\n

Frequently asked questions<\/h2>\n\n<\/div>\n\n\n
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Find quick answers to the most common questions about Denver machines, technologies, applications, software and support services for stone and glass processing.<\/p>\n\n<\/div>\n\n<\/div>\n\n<\/div>\n\n<\/div>\n\n\n\n\n

\"Denver<\/figure>\n\n\n\n\n
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Everything you need to know about Denver solutions for stone and glass processing, from machine features to software, service and technical support.<\/h5>\n\n
\n \n <\/span>\n Where is Denver based?<\/span>\n <\/summary>\n\n
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Denver is an Italian company based in San Marino, specializing in the production of CNC machines for processing natural stone and glass.<\/p>\n <\/div>\n <\/details>\n

\n \n <\/span>\n Which countries are Denver machines available in?<\/span>\n <\/summary>\n\n
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Denver machines are distributed worldwide through a network of authorized dealers and agents. Contact us to find the distributor nearest to you.<\/p>\n <\/div>\n <\/details>\n

\n \n <\/span>\n How can I request a quote?<\/span>\n <\/summary>\n\n
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You can request a quote by completing the contact form on our website, emailing info@denver.sm, or calling our headquarters directly. One of our consultants will reply within 24 working hours.<\/p>\n <\/div>\n <\/details>\n

\n \n <\/span>\n What is the difference between Skema and Quota Pro Stone?<\/span>\n <\/summary>\n\n
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Skema is a compact vertical CNC machining centre ideal for small and medium-sized production, while Quota Pro Stone is a high-performance horizontal bridge machine designed for large-format processing and intensive production.<\/p>\n <\/div>\n <\/details>\n

\n \n <\/span>\n Can Denver machines process all types of natural stone?<\/span>\n <\/summary>\n\n
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Yes. Denver machines are designed for granite, marble, quartzite, sintered stone and compact surfaces. Each model is optimized for specific material types and thicknesses.<\/p>\n <\/div>\n <\/details>\n

\n \n <\/span>\n Can an automatic loading system be integrated?<\/span>\n <\/summary>\n\n
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Yes, several models in the Stone range support the Robotic Cell option for automatic slab loading, increasing productivity and reducing cycle time.<\/p>\n <\/div>\n <\/details>\n

\n \n <\/span>\n Which processes do the Glass range machines support?<\/span>\n <\/summary>\n\n
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Denver Glass machines perform cutting, drilling, milling, edge grinding and edge polishing on flat glass, tempered glass and appliance applications. Models such as Krea Fit Glass and Quota Pro Glass also include the C axis for angled processing.<\/p>\n <\/div>\n <\/details>\n

\n \n <\/span>\n Is the SHINE package available on all Glass models?<\/span>\n <\/summary>\n\n
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The SHINE package for edge polishing with dynamic tool-wear compensation is available as an option on all main models in the Glass range. It ensures consistent polishing quality without manual intervention.<\/p>\n <\/div>\n <\/details>\n

\n \n <\/span>\n Does Denver offer on-site technical support?<\/span>\n <\/summary>\n\n
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Yes. Our team of specialized technicians is available for on-site service in Italy and abroad. For urgent assistance, remote support is also available through a direct connection to the machine.<\/p>\n <\/div>\n <\/details>\n

\n \n <\/span>\n How can I order original spare parts?<\/span>\n <\/summary>\n\n
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Original Denver spare parts can be ordered directly from our spare-parts department by providing the machine serial number and the component code. Stock availability helps ensure fast delivery times.<\/p>\n <\/div>\n <\/details>\n

\n \n <\/span>\n Is a preventive maintenance program available?<\/span>\n <\/summary>\n\n
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Yes, we offer preventive maintenance contracts tailored to the machine model and intensity of use. The plan includes periodic visits, CNC parameter checks and scheduled replacement of wear components.<\/p>\n <\/div>\n <\/details>\n

\n \n <\/span>\n Does Denver offer financing solutions for purchasing machines?<\/span>\n <\/summary>\n\n
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Yes, Denver works with selected financial institutions to offer flexible leasing and financing plans. Contact us for a customized proposal based on your budget and production needs.<\/p>\n <\/div>\n <\/details>\n

\n \n <\/span>\n Can I access incentives or tax benefits when purchasing a machine?<\/span>\n <\/summary>\n\n
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Denver CNC machines may qualify for Industry 4.0 incentive schemes thanks to their integration with CAD-CAM software and connectivity systems. We recommend checking the benefits applicable in your country with your tax advisor.<\/p>\n <\/div>\n <\/details>\n

\n \n <\/span>\n Where can I find the complete product technical datasheets?<\/span>\n <\/summary>\n\n
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Technical datasheets for all models are available in the Products section of the website. For detailed documentation or technical drawings, you can also contact our sales department.<\/p>\n <\/div>\n <\/details>\n

\n \n <\/span>\n Are CAD-CAM software packages included with the machine?<\/span>\n <\/summary>\n\n
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Yes, Denver machines are supplied with dedicated CAD-CAM software already configured. The license, training and updates are included in the standard supply package.<\/p>\n <\/div>\n <\/details>\n

\n \n <\/span>\n How many years has Denver been manufacturing CNC machines?<\/span>\n <\/summary>\n\n
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Denver has more than forty years of experience in designing and manufacturing CNC machines for stone and glass, with ongoing investment in research and development to deliver advanced technology.<\/p>\n <\/div>\n <\/details>\n

\n \n <\/span>\n Does Denver participate in industry trade fairs?<\/span>\n <\/summary>\n\n
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Yes, Denver attends the main international trade fairs for the stone and glass industries, including Marmomac in Verona and Vitrum in Milan. Follow the News section of the website for upcoming events.<\/p>\n <\/div>\n <\/details>\n<\/div>\n\n<\/div>\n\n<\/div>\n\n<\/div>\n\n\n\n\n

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Didn’t find what you were looking for?<\/h4>\n\n\n

Send us your question: our team will be glad to provide more details and guide you toward the right Denver solution for your needs.<\/p>\n\n\n

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